Trail Blazer - 20oz or 30oz Skinny Tumbler
The Trail Blazer Skinny Tumbler is made of durable stainless steel and features double-wall insulation to keep your drinks hot or cold for hours. The clear sliding lid allows for easy access, while the sublimated image won't peel or crack over time. The BPA-free tumbler also comes with a clear plastic locking straw for added convenience. Each tumbler is individually boxed and can be personalized upon request, making it the perfect gift for any outdoor enthusiast.
Return/Refund Policy
Return Policy
Effective Date: 6/06/2023
Thank you for shopping at LunaticGraphix.com. We want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we're here to help.
Returns
1.1 Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Additionally, certain products, such as personalized or customized items, may not be eligible for return due to their unique nature. Please contact our customer service team for further assistance.
1.2 Timeframe
You have 14 calendar days from the date of delivery to initiate a return. After this period, we unfortunately cannot offer you a refund or exchange.
Return Process
2.1 Initiation
To initiate a return, please contact our customer service team via email within the eligible timeframe. Provide your order details, including the order number and a clear explanation of the reason for the return.
2.2 Return Authorization
Our customer service team will guide you through the return process and provide you with a Return Authorization (RA) number if your return is eligible. Please ensure that the RA number is clearly marked on the outside of the package you are returning.
2.3 Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance to ensure that your returned item is received by us.
Refunds
3.1 Inspection and Processing
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
3.2 Refund Options
If your return is approved, a refund will be processed to your original method of payment. Please allow a reasonable amount of time for the refund to be reflected in your account.
Exchanges
If you wish to exchange an item, please contact our customer service team for assistance. Exchanges are subject to product availability. You may be responsible for any price differences between the exchanged items.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately. We will guide you through the return process and arrange for a replacement or refund as appropriate.
Contact Us
If you have any questions or concerns regarding our return policy, please feel free to contact our customer service team via email. We are here to assist you.
